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The best kept secret in the automotive industry is out. BG’s Lifetime Protection Plan will give your customers a positive reason to return to your shop and spend money on maintenance. Money is tight right now but people are buying. You just need to convey the ADDED VALUE of BG’s Lifetime Protection Plan. It is FREE for qualifying vehicles and it all starts with MOA & the oil change. Click the logo to learn more.
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Customer Retention
Is your service drive traffic slowing? Want to keep customers lining up at your door? Use BG Reminder.com It is FREE for ALL BG Southern Nevada customers. It’s simple. It’s automated & you can include COUPONS too! Click the logo to learn more. |
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On-Line Training
Proper training of your Service Sales Staff is one of the most important things you can do to capitalize on the service opportunities that are in your service drive right now. We are proud to announce that BGCertified.com, (our on-line Service Department sales training site) is now available so you can learn at when it’s most convenient for you. This service is FREE for all BG Southern Nevada customers. Click the logo to learn more |
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BG On The Road roadside assistance is only available with the purchase of BG fluid change service.
Services Provided:
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SmartVMA™ is a service process management system designed for advisors, technicians and managers to control and increase productivity through a standardized workflow. The system integrates with existing DMS technology to recommend maintenance services based on vehicle make, history and current/previous inspections, thus helping create healthier Repair Orders.
All of the elements of the RO process are seamlessly integrated into a powerful and revolutionary user interface that can be used on workstations and mobile devices anywhere in the service department. Click the logo to learn more |
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BG Pre-owned Vehicle Protection covers up to $1,500 on five major systems in used vehicles for 4,000 miles or four months. In used cars and trucks with fewer than 120,000 miles, the used car dealer installs high quality BG maintenance products in these five major systems:
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With the TruVideo app, a technician can record issues reported during a multi-point inspection and then send the video to the customer via text and email. The customer views the video, sees the issues, understands what needs to be serviced.
Using video improves the customer experience and builds trust and transparency. Video and texting allow service departments to speak directly to the customer in the most comprehensive and efficient way possible. Features: -Create custom, narrated videos of multipoint inspection results -Send videos directly to customers via text or email -Track when the video is viewed by the customer -Customers can approve repairs through text |